Data & Privacy
jili62 Privacy Policy
Your privacy is a priority at jili62. This Privacy Policy explains what personal information we collect from players in the Philippines, how we use it, and the steps we take to keep it secure. By using our platform, you agree to the practices described here. We encourage you to read this page carefully so you understand your rights and our responsibilities as your gaming provider.
Full Policy Details
What We Collect, Why We Use It, and How We Protect It
A clear, plain-language breakdown of our data practices for Filipino players.
1. Information We Collect
When you register and use jili62, we collect certain personal information that is necessary to operate your account and deliver our services to you in the Philippines. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or requesting withdrawals in Philippine pesos. We also collect technical data such as your device type, IP address, browser information, and session activity logs to help us maintain platform security and improve your experience. Identity verification documents may be requested in line with our Know Your Customer obligations, which are required under applicable Philippine regulations. All information you submit must be accurate and up to date — providing false details is a breach of our Terms and Conditions and may result in account suspension.
2. How We Use Your Information
The personal data we collect is used exclusively to operate, maintain, and improve the jili62 platform for players across the Philippines. Your account details allow us to process deposits and withdrawals, verify your identity, and ensure that only eligible players access our services. We use technical and behavioural data to detect fraud, prevent unauthorised access, and monitor for any activity that may indicate a breach of our platform rules. Where you have opted in, we may use your contact information to send you updates about promotions, new features, or important account notices — you can opt out of marketing communications at any time by contacting our support team. We do not sell, rent, or trade your personal information to any third party for their own marketing purposes, and we never will.
3. Sharing of Information
jili62 may share your personal data with trusted third-party service providers who assist us in delivering our platform, including payment processors, identity verification partners, and technical infrastructure providers. All such partners are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally required to do so. In the event of a business transfer or merger, your data may be transferred to the new entity, and you will be notified of any such change in advance. We will never share your personal information with unrelated third parties for advertising or commercial profiling purposes.
4. Data Retention
We retain your personal information for as long as your account remains active and for a reasonable period thereafter, in accordance with our legal and regulatory obligations under Philippine law. Transaction records, identity verification documents, and account activity logs may be kept for a minimum of five years following account closure to comply with anti-money laundering and gaming regulations. Once the applicable retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked to you as an individual. If you request account closure, we will process your request promptly and confirm the deletion timeline for each category of data we hold. You may contact our support team at any time to ask about the specific retention periods that apply to your account information.
5. Security Measures
Protecting your personal data is a core responsibility that jili62 takes seriously for every player on our platform. We use industry-standard encryption protocols to secure data in transit and at rest, ensuring that your account credentials and financial information are protected from unauthorised access. Our systems are monitored continuously for suspicious activity, and we apply strict access controls so that only authorised personnel can view sensitive player data. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities as required by law, and we will take immediate steps to contain and remediate the incident. We also encourage you to use a strong, unique password for your jili62 account and to enable any additional security features available on your device.
6. Your Rights as a Player
As a player based in the Philippines, you have the right to access the personal information we hold about you and to request corrections if any details are inaccurate or incomplete. You may also request the deletion of your personal data, subject to our legal retention obligations, by contacting our support team with a written request. If you believe that your data has been processed in a way that is inconsistent with this Privacy Policy or applicable Philippine law, you have the right to raise a complaint with our support team or with the relevant data protection authority. We will respond to all data rights requests within a reasonable timeframe and will keep you informed of the progress of your request. Your privacy rights are important to us, and we are committed to handling all such requests with care, transparency, and respect.
7. Updates to This Policy
jili62 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players through their account or via the platform. We encourage all players to review this page periodically so they remain informed about how their personal data is being handled. Continued use of jili62 after any changes have been published constitutes your acceptance of the revised Privacy Policy. If you have any questions about a specific change, our support team is always available to explain the update in plain language.
8. Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or the way jili62 handles your personal data, please do not hesitate to get in touch with our dedicated support team. You can reach us by email at [email protected], and we aim to respond to all privacy-related enquiries within two business days. For general questions about your account, payments, or platform features, our FAQ page provides quick answers to the most common topics. Our team is available 24 hours a day, seven days a week, and we are committed to resolving any privacy concern you raise in a fair, transparent, and timely manner. Your trust in jili62 is something we value deeply, and we will always handle your personal information with the highest level of care.
At a Glance
The Key Points Every jili62 Player Should Know
A quick summary of our most important privacy commitments to Filipino players.
Your Data Is Secure
We use encryption and continuous monitoring to protect your personal information at every stage — from registration through to withdrawal. Your account credentials and payment details are never stored in plain text.
We Never Sell Your Data
jili62 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is used only to operate your account and deliver our services to you.
You Control Your Information
You have the right to access, correct, or request deletion of your personal data at any time. Simply contact our support team and we will handle your request promptly and transparently.
Philippines-Compliant
Our data practices are designed to comply with applicable Philippine data protection laws and gaming regulations. We work with local regulatory requirements to ensure your rights as a Filipino player are fully respected.
Breach Notification
In the unlikely event of a data breach affecting your information, we will notify you and the relevant authorities as required by law and take immediate action to protect your account and data.
Always Here to Help
Our support team is available 24/7 to answer any privacy question or handle any data request you may have. Reach us at [email protected] and we will respond within two business days.
Ready to Play with Confidence?
Join jili62 — Where Your Privacy Comes First
Now that you know how jili62 protects your personal data, you can register and play with full confidence. Our platform is built for Filipino players who expect both great entertainment and genuine data security. Sign up today for free and explore live casino, sports betting, bingo, and exclusive promotions — all in a safe, regulated environment. If you still have questions, our FAQ page and 24/7 support team are always ready to help.